We begin with From Firefighting to Systematic Management — participants identify the daily firefighting challenges on their line and understand why reactive supervision is costing their operation. This sets the stage for a different way of working.

We then introduce Daily KAIZEN™ and The 5 Daily Actions — a structured set of supervisory behaviors, one for each phase of the shift. Participants learn what effective supervision actually looks like before, during, and at the close of every shift.

Once participants have the knowledge, we move them into practical application: 

• • Performing Short Interval Control to identify Planned ≠ Actual and act on the deviations.

  • Doing practice runs of a Structured Daily KAIZEN™ Meeting — because knowing is not enough. They need to run the meeting themselves, make mistakes in a safe environment, and improve before they return to their line.

We equip participants with the ability to conduct PDCA for Small Projects — so when problems arise on the floor, they have a simple, structured method to solve them at their level, and a clear escalation path through the Action Log for problems that require their manager's involvement.

We close with a Teach-back session — each participant demonstrates their Daily KAIZEN™ and The 5 Daily Actions to their peers and invited managers. This is deliberate. A supervisor who can teach the method to others has truly understood it. More importantly, they will need to explain and demonstrate this ability (under 3 scenarios) to their own team when they return to the line. 

• Scenario 1 — Output is behind plan. 

• Scenario 2 — A problem repeats for the second shift running. 

• Scenario 3 — A team member is not on their assigned task. 

These scenarios are drawn from real situations on the production floor. Participants recognise them immediately because they are living them every day.

The program ends with Manager Commitment — managers are invited to attend the final session and commit to coaching and following up with their supervisor over the next 30 days, ensuring the 5 Daily Actions are applied consistently at the line.

📌 Without this coaching support, new behaviors learned in training rarely survive the first week back on the floor. The Manager Commitment closes that gap.

Integration - Post-workshop support:
To help the new supervisory behaviors take hold, we provide 30 days of complimentary virtual group coaching for all participants. The coaching can reinforce the application of The 5 Daily Actions, address difficulties encountered on the line, and help participants maintain momentum after the workshop.