RAJUNA ABDUL RAHIM
RAJUNA ABDUL RAHIM
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Years ago, I joined a consulting team to analyze an airline catering operation. One of their officers asked me: "Are you going to save us?"
I said yes — but not with new equipment.
We started by observing how work actually runs during the shift. What the supervisor does. What the team does. What falls through the gap between them.
That is still how I work today.
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For more than 20 years, I have worked in productivity improvement and frontline consulting across Malaysia and Indonesia — with supervisors, engineers and managers in manufacturing, maintenance, ports, healthcare, and service operations.
I've delivered over 330 mini workshops, often close to the production floor and the daily reality of operations.
Across all that work, one pattern keeps showing up.
The supervisors are trying. But too often, nobody has given them a system.
THE DAILY KAIZEN SUPERVISOR is that system.
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Credentials:
Certified Kaizen Institute Master Trainer (ID: KIMY2025009)
HRDCorp Accredited Trainer (ID: 06114)
20 years of productivity improvement & frontline consulting across Malaysia and Indonesia.
BS Industrial Engineering, Marquette University, USA
Master of Management, IIUM, Malaysia
Recommendation
Recommendation
Rajuna was the trainer assigned to the project I was leading in Penang, Malaysia. She was able to effectively manage and deliver the training program designed to support the implementation of the productivity and quality improvement initiatives for the company. Furthermore, she ensured that what ever the participants learned during the classroom were being practiced in the shop-floor and she does this by regularly engaging the participants of her classes. She's also very systematic and organized with her work, and, one of the more proactive individuals I've worked with.
Alvin Villegas, Project Director, IMPAC Project
Had the opportunity to work with Rajuna during one project in Indonesia, Rajuna has a strong background in Coaching and change management. She helped the project delivered great results by addressing specific behavior change required to client management team members from front-line supervision to executive level. The project was successful, thanks to the contribution made by Rajuna.
It's been a pleasure to get to know her and work together. She is positive and good team player, having her in any operation is definitely a plus.
Derek Xu, Chief of Operations, IMPAC Project
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