RR Productivity Solutions

ABOUT RR PRODUCTIVITY SOLUTIONS

At RR Productivity Solutions, we specialize in profit recovery through people. We train supervisors and technicians—the ones who run your daily operations—to deliver better control, faster response, and consistent output.

We focus where profits are lost and won: on the shop floor.

We’re based in Ipoh, Perak, but our work has helped companies across Malaysia and beyond reclaim time, control, and profit.

OUR SOLUTIONS INCLUDE:

✅ In-house and virtual training for senior management, managers, engineers, supervisors and technicians

✅ Focused coaching for frontline teams and leaders

✅ Consulting support to diagnose and solve execution breakdowns

Born from 15+ years in international productivity consulting and business reviews —across manufacturing, service, and healthcare companies in Malaysia and Indonesia.

We are a Registered HRD Corp Training Provider (CoID: 202203004723).

We have now packaged our consulting expertise and insights to cater to smaller budgets, enabling companies to ACCESS premium in-house training at HRD Corp claimable course fees.

OUR CORE VALUES

Action-Oriented

We don’t train for awareness. We train for action.

Insight-Driven

We facilitate your team to see what’s really happening—and what’s possible.

Execution-Focused

We focus on making solutions happen at the point of execution.

OUR BELIEF IS SIMPLE

At RR Productivity Solutions, we believe:

Effective Supervision + Empowered Teams = Sustainable Profitability.

The real problem isn’t strategy. It’s execution at the frontline.

That’s where plans break down, priorities shift, and recurring issues go unsolved.

That’s why we focus on Supervisors because supervisors are controlling millions of Ringgit worth of machinery, manpower, material to produce valuable output—but many have never been trained to lead, plan, or manage those resources effectively.

They’re firefighting every day—with no map, no shield, and no time.

We help them regain control of the floor—so you can focus on growing the business, not fixing daily chaos.

We use the Management Operating System (MOS) framework to help companies control the whole operation by controlling individual parts.

I was first introduced to MOS in 1999 through IMPAC® Partners in Productivity. The world has changed since then, but one truth remains:

Improving profit starts with improving people.

And that’s what we do—equip your people with routines that actually stick.

👉 Read our Philosophy page on MOS

MEET OUR TEAM

Behind every great productivity system is a great team.

At RR Productivity Solutions, we combine real-world manufacturing experience with a passion for frontline excellence.

We don't just consult.

We train, coach, and partner with you—to make lasting improvements real.

Rajuna Abdul Rahim

Founder & Lead Trainer

Helps frontline teams build systems that drive daily performance, reliability, and profitability.

Rajuna Abdul Rahim, a.k.a The Productivity *doctor* for manufacturing plants—loves teaching frontline teams how to diagnose production and maintenance challenges, and build practical systems that drive performance, reliability, and profit growth.

With over 20 years of consulting, training and engineering experience across Malaysia and Indonesia, she has helped organizations strengthen execution, improve throughput, and reduce equipment downtime by equipping teams with proven systems and tools.

Rajuna's Bio

Rajuna Abdul Rahim, a.k.a The Productivity *doctor* for manufacturing plants—loves helping manufacturing leaders to train their frontline teams to deliver reliable, high-performing operations—every day. She has packaged her consulting experience into premium training programs to empower Production & Maintenance teams to reduce production downtime by at least 1 hour per day.

Rajuna started her career as Process Engineer at an electronic manufacturing plant in Penang. Later, she was Space Planning Engineer at a telecommunication company, before jumping into the world of productivity consulting in 1999.

pecializing in Management Operating Systems (MOS), Rajuna empowered people to take ownership of daily operations through structured training and practical coaching. For Supervisors, she trained them on the 8 Effective Supervisory Behaviors so they can fully utilize the MOS framework.

As the ACCESS Specialist, she has delivered over 330 targeted frontline workshops, blending hands-on skills development with 1-on-1 coaching to create real behavior change.

In 2017, Rajuna contributed to the development project of a mobile Computerized Maintenance Management System (CMMS) designed to simplify tasks, smooth workflows, and capture critical field data—important for managing maintenance activities.

After adopting Rajuna’s The Xperience Approach, clients can become efficient in Production and Maintenance Management, and able to increase productivity and reduce downtime, ultimately eliminate firefighting and constant headaches.

Her philosophy is simple: profitability grows when people have the systems, skills, and discipline to execute every day.

Education & Certifications

B.Sc in Industrial Engineering (Marquette University, USA)
Master of Management (International Islamic University Malaysia)
HRD Corp Accredited Trainer (ID: 06114)
HRDF Certified Trainer (TTT/9505)
Certified Virtual LearnCaster
Certified Lean Six Sigma Black Belt
Certified DESIGN Facilitator

Read more about the facilitator on LinkedIn.

Ita Abidin

Senior Advisor

Provides strategic insights and operational expertise to strengthen frontline execution and leadership.

Ita Abidin brings over 30 years of experience in business process reengineering, productivity consulting, and ISO auditing to the field of operational excellence, leading large-scale operational improvements projects across ASEAN.

Ita serves as a Senior Advisor, providing strategic oversight, probing analysis, and executive-level guidance. Her deep operational insight and keen business acumen make her an invaluable resource, particularly for advising C-suite executives focused on building sustainable productivity and growth.

Ita's Bio

Ita Abidin brings over 30 years of experience in business process reengineering, productivity consulting, and ISO auditing to the field of operational excellence.

Throughout her career, she has successfully led projects across ASEAN, driving large-scale operational improvements and upskilling leadership teams for manufacturing organizations.

In her previous role as Project Director and VP of Operations, Ita directed numerous productivity initiatives—transforming operations, streamlining processes, and embedding a culture of continuous improvement.

At RR Productivity Solutions, Ita Abidin serves as a Senior Advisor, providing strategic oversight, probing analysis, and executive-level guidance.

Known for her rare ability to see beyond surface symptoms, she challenges assumptions, identifies root causes, and sharpens solutions at their core.

Her deep operational insight and keen business acumen make her an invaluable resource, particularly for advising C-suite executives focused on building sustainable productivity and growth.

Her mentoring influence also strengthens the firm's internal capabilities—ensuring our systems, thinking, and services remain aligned with world-class standards of execution.

Read more about the advisor on LinkedIn.

WHO WE WORK WITH

Leaders from Manufacturing & Industrial plants.

Some of our past projects to guide frontline and managers to:

OEM Assembly Lines — Improved production planning to double its output.
Mobile Communication Device — Improved production planning for critical items.
Thermoplastic Moulding — Maintenance system and inventory control for finished goods.
Diapers Manufacturing — Reduced material usage and scraps through better supervision.
Electronic — Optimized production throughput and reduction in machine downtime.
Coal Power Plant — Reduced boilers downtime.
Cement Plant — Reduced overtime and electricity bills.