ABOUT US
ABOUT US
Your Operational Diagnosis before You Make Any Decision
At RR Productivity Solutions, we act as Frontline Engineering™ doctors for SME manufacturers, helping them recover hidden capacity losses, before they invest in automation, digitization, MES, AI, or any major improvement initiative.
Losses mean 2 things:
Paid production time not converted into shipment.
Paid material not converted into sellable output — including every unit that fails first-pass quality and enters the rework loop, consuming scarce inputs a second time.
Technology won't fix both examples. It will give you a faster way to wait for missing tools or produce waste twice.
The real fix is operational disciplines that cost nothing, yet recover material, time and money every single day.
Why We Exist
After 20 years of helping organizations implement productivity and management systems, with 4 international consulting firms across Malaysia and Indonesia (1999–2019), we observed the same pattern repeatedly:
Factories don’t lose capacity because they lack technology or improvement ideas.
They lose capacity because daily work is NOT consistently controlled, followed up, and executed.
Technology can accelerate performance, but it cannot replace operational control.
We have seen this pattern before.
Results don't come from what you buy. They come from how people work and how leaders manage that work, every day.
The current crisis has only made this pattern clearer.
When material is constrained and every input must become a sellable output, operational discipline is not a nice-to-have.
It is the difference between a factory that survives the next 12 months and one that does not.
We exist to help Malaysian SME manufacturers build what cannot be bought.
We focus on building operational control:
Daily Control - How goals are translated into daily action through planning, assignment, follow-up, review, and reporting.
Frontline Behavior - How supervisors and managers communicate, decide, assign, and follow up to keep operations on plan.
Work Execution - How maintenance work is prepared, scheduled, and executed to ensure machine capacity is available for production.
So that when manufacturers invest in automation, digital systems, or any major initiative, those investments actually deliver their intended returns.
That belief, proven repeatedly over 2 decades, is the foundation of RR Productivity Solutions.
We are a Registered HRD Corp Training Provider (CoID: 202203004723), based in Ipoh, Perak.
We have packaged our consulting expertise into practical, HRDC-claimable training, specifically designed for SME manufacturers.
Meet Our Team
Capacity Recovery Advisor
Certified Kaizen Institute Master Trainer
After more than 20 years working on factory floors & service organizations in Malaysia & Indonesia, helping teams install the execution layer for managing their operations. I have worked across manufacturing, maintenance, ports, healthcare, and service environments.
I started as a Process Engineer in an electronics factory before moving into operational diagnostics, daily management, maintenance systems, and frontline leadership development.
Over the years, I've helped organizations improve productivity, reduce losses, strengthen management systems, and develop supervisors who can keep operations under control when reality refuses to follow the plan.
I've delivered more than 330 frontline workshops, but my real work has never been in the training room.
It's always been on the floor.
Years ago, I was brought into an airline catering operation. One of the officers asked me, "Are you going to save us?" I said yes, but not with new equipment. We started by observing how work actually runs.
That's still how I work today.
I work with your supervisors, engineers & managers on the floor to apply and reinforce how work actually runs during the shift.
I have captured that experience and insights into my Frontline Engineering™ framework.
Helping team install Daily Control so they can control the operations, set standard and act on deviation from plan.
Helping team apply Frontline Behaviors so they can become better at managing resources and keep operations on plan.
Helping maintenance team adopt Maintenance Work Execution so they can ensure machine capacity is available for production.
Yes, I run small-group sessions.
Then I go back to the floor, doing 1:1 follow-ups.
Real-time coaching on what's being applied, fixing what doesn’t stick.
Because if it doesn’t show up in daily work, it doesn’t count.
My belief is that :
Your machines are your money printers.
Your material is your fuel.
Let's find out what's jamming them.
Read more about the advisor on 👉 LinkedIn.
Senior Advisor | Strategic Operations Consultant
With 30 years leading operational improvements across ASEAN, Ita brings the strategic perspective C-suite executives need when making critical decisions about frontline performance.
Her expertise:
Business process reengineering, productivity consulting, ISO auditing, and more importantly, she knows how to translate operational improvements into sustainable business results.
What she does:
While Rajuna focuses on the factory floor, Ita provides strategic oversight and executive-level guidance. She helps senior management understand how frontline improvements connect to broader business survival and long-term objectives.
Her approach:
Ask the tough questions. Challenge assumptions. Ensure operational changes actually stick and deliver long-term value.
Why executives trust her:
She's been in their shoes. She understands the pressure of balancing immediate results with sustainable growth while navigating large-scale operational change.
Perfect for:
C-suite executives who need an experienced advisor to guide strategic decisions about operational excellence initiatives.
Read more about the advisor on 👉 LinkedIn.
Who We Work With
Manufacturing & Industrial Leaders facing margin pressure — from ongoing cost increases and now from direct supply chain disruption.
While working as Productivity Specialist and ACCESS Trainer on comprehensive productivity projects with IMPAC® Partners in Productivity:
Diapers Manufacturing — Reduced material usage and scraps through better supervision.
Mobile Communication Devices — Improved production planning for critical items.
Thermoplastic Moulding — Maintenance system and inventory control for finished goods.
OEM Assembly Lines — Improved production planning to double output.
Electronic — Optimized production throughput and reduced machine downtime.
Coal Power Plant — Reduced boilers downtime.
Cement Plant — Reduced overtime and electricity costs.
See detailed reference letters in our 👉 Past Results section.
Pictures of our past projects working with international consulting firms
We enjoy conducting training as well as attending lifelong learning.