ABOUT RR PRODUCTIVITY SOLUTIONS
ABOUT RR PRODUCTIVITY SOLUTIONS
Your Financial Diagnosis Before Transformation
At RR Productivity Solutions, we act as Frontline Engineering *doctors* for manufacturers, helping them recover lost capacity before they commit to automation, digitization, or ESG investments.
We help manufacturers recover RM50K–RM100K a month by diagnosing and treating the operational gaps that quietly bleed capacity and profitability. These gaps (unplanned downtime, changeover delays, shift handover gaps, waiting time) show up everywhere. For 20 years across Malaysia and Indonesia, the pattern is consistent. The industries change. The gaps don't.
Example: If your changeover takes 1 hour because tools aren't prepped, automation won't fix that. It'll just give you a faster way to wait for missing tools.
The real fix?
A changeover checklist and a complete kitted parts staged nearby—simple operational discipline that costs nothing but recovers 30 minutes per changeover.
We help you install those routines first, so when you do automate or digitize, you get the ROI you were promised.
Why We Exist
After 20 years implementing productivity systems with 4 international consulting firms across Malaysia, Indonesia, Singapore, and the Philippines (1999–2019), RR Productivity Solutions was founded for 1 reason:
Technology alone does not fix factories.
Machines, software, dashboards, and automation can all be purchased.
But results don’t come from what you buy — they come from how people work and how leaders manage that work, every day.
Across industries and countries, we saw the same pattern repeat:
When behavior and management systems are weak, technology becomes expensive purchase.
When daily behavior and systems are strong, even simple tools produce outsized results.
That’s why we exist — to help Malaysian SME manufacturers build what cannot be bought.
We focus on developing:
Frontline behaviors that surface problems early
Supervisory routines that turn firefighting into control
Management systems that connect daily work to real improvement
So when manufacturers invest in automation, digital systems, or ESG initiatives, those investments actually deliver returns.
Our role is not to sell technology.
Our role is to make sure your people and management system are ready to use it.
That belief — proven repeatedly over 2 decades — is the foundation of RR Productivity Solutions.
We are a Registered HRD Corp Training Provider (CoID: 202203004723), based in Ipoh, Perak.
We've packaged our consulting expertise into practical, HRDC-claimable training, specifically designed for SME manufacturers.
Our Approach: Frontline Engineering™
Frontline Engineering™ is our practical, field-tested approach built on 20+ years of frontline productivity work with multinational manufacturers.
It combines:
✅ System — Fixing the operational gaps that cause hidden capacity loss
✅ Behavior — Upgrading frontline leaders' habits that prevent gaps from returning
✅ Process — Embedding daily execution routines that hold the gains
We are bringing clarity, discipline, and execution strength back to the frontline.
Our focus: Frontline leaders are the people controlling millions of Ringgit in machinery, manpower, materials, energy, and systems daily, yet often they have never been trained to manage those resources effectively. They aren’t just managing people. They’re the guardians of millions in assets every single shift.
Why It Works: "Get It Done" LAB
The concept ensures everything is done during training.
Participants fix missing frontline practices, create necessary drafts/forms, and demonstrate the routine on the production floor before the session ends.
Because we know teams rarely have the time or momentum to do this afterward.
The Xperience Approach:
Drawing on our consulting background, we use a Learn → Apply → Become.
Training days end with installed routines → learn it, apply it to your real work, and "become" the effective frontline leaders.
ACCESS:
After training, we provide 30 days of free post-training virtual group coaching (via WhatsApp) to keep routines running smoothly after we leave.
This ensures sustainable change, because your frontline team owns the improvement, not us.
Meet Our Team
Operational Capacity Diagnostic Advisor, Frontline Engineering™
Certified Kaizen Institute Master Trainer (Nov 2025)
After 20 years walking the floors across factories and service organizations in Malaysia and Indonesia as a Productivity Specialist, ACCESS Trainer, and Industrial Engineer, I've learned:
The biggest profit leaks hide in plain sight.
Unexpected downtime/breakdowns. Changeovers that take longer. Idle minutes no one records. Support teams showing up late. Material shortages stopping production. Quality issues not caught upstream.
7 years ago, an employee of an airline catering company asked me: "Are you going to save us?"
I said yes. But not with new equipment, it starts with a diagnosis of the production floor.
Today, I do the same for Perak manufacturers facing margin pressure, rising costs, and push to adopt smart manufacturing.
My approach:
Walk your floor. Spot where capacity leaks. Show your supervisors how to plug it. Integrate the routines into your existing systems → whiteboards, WhatsApp, CMMS, handover books → so the changes stick long after I leave.
When frontline managers and supervisors plan, schedule, assign, follow up, and communicate with discipline:
→ Uptime climbs
→ Unit cost drops
→ Your machines start printing paychecks again
Because your assets are your money printer, let's find out what's jamming it.
Read more about the facilitator on 👉 LinkedIn.
Senior Advisor | Strategic Operations Consultant
With 30 years leading operational improvements across ASEAN, Ita brings the strategic perspective C-suite executives need when making critical decisions about frontline performance.
Her expertise:
Business process reengineering, productivity consulting, ISO auditing, but more importantly, she knows how to translate operational improvements into sustainable business results.
What she does:
While I focus on the factory floor, Ita provides strategic oversight and executive-level guidance. She helps senior management understand how frontline improvements connect to broader business objectives.
Her approach:
Ask the tough questions. Challenge assumptions. Ensure operational changes actually stick and deliver long-term value.
Why executives trust her:
She's been in their shoes. She understands the pressure of balancing immediate results with sustainable growth while navigating large-scale operational change.
Perfect for:
C-suite executives who need an experienced advisor to guide strategic decisions about operational excellence initiatives.
Read more about the advisor on 👉 LinkedIn.
Who We Work With
While working as Productivity Specialist and ACCESS Trainer on comprehensive productivity projects with IMPAC® Partners in Productivity:
OEM Assembly Lines — Improved production planning to double output.
Mobile Communication Devices — Improved production planning for critical items.
Thermoplastic Moulding — Maintenance system and inventory control for finished goods.
Diapers Manufacturing — Reduced material usage and scraps through better supervision.
Electronic — Optimized production throughput and reduced machine downtime.
Coal Power Plant — Reduced boilers downtime.
Cement Plant — Reduced overtime and electricity bills.
See detailed reference letters in our 👉 Past Results section.
Pictures of our past projects working with international consulting firms
We enjoy conducting training as well as attending lifelong learning.